For businesses today, speed and reliability in delivery are more than customer perks, they’re business essentials.
As expectations grow, the role of last mile delivery companies has never been more important.
These companies handle the final step of the delivery process, getting products from a local hub to the customer’s doorstep, and doing it fast.
With rising demand for same-day and next-day shipping, choosing the right partner can directly impact customer satisfaction, operational efficiency, and profitability.
The best last mile delivery companies in 2025 are using smart tech, real-time tracking, and scalable networks to help businesses stay competitive.
Whether you’re an e-commerce brand, retailer, or B2B distributor, it’s worth understanding who’s leading the pack.
We’ll share the five standout last mile delivery companies that are setting new standards in delivery performance and helping brands win on the logistics front.
What is Last Mile Delivery?
Ever tracked a package and seen “out for delivery”? That’s the last mile in action.
So, what is last mile delivery exactly? It’s the final step of the delivery process, getting a product from a warehouse or local hub to the customer’s doorstep.
Sounds simple, but it’s actually one of the most complex and expensive parts of the supply chain.
Think of it this way: You’ve nailed inventory, packed the order, and shipped it across the country, but if that final handoff isn’t fast and smooth, the customer experience takes a hit.
That’s why so many businesses are rethinking what is last mile delivery and how to make it better, whether through tech, faster routes, or local delivery partners.
In a world where next-day is the new normal, last mile delivery is where brands win or lose customer trust.
5 Standout Last Mile Delivery Services for Smarter Shipping in 2025
When speed and customer satisfaction are on the line, your last mile strategy can’t be an afterthought.
Businesses are leaning into last mile delivery services that go beyond just dropping off packages, they’re choosing partners that offer precision, flexibility, and visibility.
In 2025, the leaders in last mile delivery services are those who’ve figured out how to scale convenience without losing control. Here are five worth knowing.
1. Newl
Newl is a North American logistics provider with over 35 years of experience helping businesses move smarter.
While its roots are in freight and warehousing, Newl has grown into one of the leading last mile delivery companies looking to simplify fulfillment and scale across regions, without the complexity of multiple providers.
Unlike traditional carriers, Newl blends personalized service with modern tech, giving businesses hands-on control and real-time visibility across the delivery journey.
Its built-in WMS and end-to-end logistics support make it a solid fit for brands that want more than just package drop-offs.
Key Services
Here are Newl’s last mile delivery services that makes it one of the top choices for quick delivery:
- Custom delivery programs tailored to B2B and B2C needs, including scheduled, expedited, and high-volume support.
- Integrated Warehouse Management System (WMS) that connects fulfillment and delivery under one platform.
- Nationwide warehousing and trucking network enabling faster turnarounds and regional flexibility.
If you’re looking for a last mile delivery solution that feels more like a partner than a vendor, Newl delivers the control and scalability today’s businesses need.
For more information about our logistics services, get in touch with our team!
2. UPS
UPS, based in Georgia, has been a key player in the logistics industry for over a century.
Operating in more than 200 countries, it provides a broad range of shipping and supply chain services for businesses of all sizes.
While it’s known for its extensive global footprint, UPS continues to develop tools that support local deliveries and enhance its last mile delivery solution offerings.
To help businesses meet rising customer expectations, UPS provides several services that support faster and more flexible delivery at the final leg.
Its suite of tools and delivery options are designed to improve delivery success rates and give customers more control.
Key Services:
- UPS SurePost® : Economical last mile delivery through collaboration with USPS for residential deliveries.
- UPS My Choice® : Lets recipients customize delivery preferences, reschedule times, or reroute packages.
- Route optimization tools : Designed to improve efficiency and reduce delivery times for business shipments.
For companies looking for a reliable last mile delivery solution with global backing, UPS offers a consistent and familiar option.
3. Jitsu
Jitsu is a U.S.-based logistics company focused on providing same- and next-day deliveries across major metropolitan areas.
With a growing presence in cities like Los Angeles, San Francisco, Chicago, and New York, Jitsu has carved out a niche for high-density, high-volume delivery that’s efficient and cost-effective.
Their tech-first approach is designed to meet the needs of modern D2C brands and e-commerce companies looking for an agile last mile delivery solution in competitive markets.
What sets Jitsu apart is its ability to plug directly into your fulfillment workflow, offering fast service without sacrificing flexibility.
The company’s strength lies in optimizing urban delivery routes, reducing failed deliveries, and improving customer satisfaction.
Key last mile delivery services:
- Same-day and next-day delivery across high-volume metro areas with SLA-backed reliability.
- Crowdsourced and routed delivery models for lower costs and greater flexibility.
- Real-time tracking and branded customer notifications that enhance the delivery experience.
For companies focused on urban fulfillment, Jitsu offers a nimble and efficient last mile delivery platform tailored to today’s high-speed delivery demands.
4. Onfleet
Onfleet is a technology-driven platform designed to streamline last mile logistics through automation and visibility.
With over 200 million deliveries under its belt, it supports businesses looking to simplify route planning, real-time tracking, and driver communication in one place.
While Onfleet doesn’t operate its own fleet, it powers logistics for companies that want a smarter, more organized last mile delivery solution.
Built with both dispatchers and drivers in mind, Onfleet’s platform offers features that automate order assignment, enhance route efficiency, and support proof-of-delivery capture.
Its driver app also makes communication and tracking seamless, improving both internal coordination and the end-customer experience.
Key last mile delivery services:
- Route optimization & auto-dispatch tools to reduce delivery times and errors.
- Real-time tracking and ETA notifications for customers and dispatchers.
- Integrated driver app for messaging, navigation, and proof-of-delivery collection.
For businesses already managing their own fleet, Onfleet offers a flexible last mile delivery platform to bring structure and control to daily operations.
5. USPS
The United States Postal Service (USPS) remains one of the most accessible last mile delivery companies in the country.
With tens of thousands of post offices and contract locations, USPS has a footprint that reaches even the most remote parts of the U.S.
It’s a go-to option for companies seeking a cost-effective last mile delivery service, especially for residential and rural addresses.
While it may not offer the tech stack of newer players, USPS’s reliability, broad service range, and weekend delivery options continue to make it a practical partner for businesses with consistent shipping needs. Its Informed Visibility tool also adds a layer of tracking to monitor shipment statuses in real time.
Key last mile delivery services:
- Priority Mail & First-Class Mail for flexible and affordable package delivery.
- Weekend delivery availability to support better customer service.
- Nationwide network that includes rural, remote, and underserved areas.
USPS is a reliable last mile delivery service for businesses that value cost control and national coverage over speed or customization.
How to Choose the Right Last Mile Delivery Partner
Choosing a last mile delivery partner isn’t just about who can get your package from point A to B, it’s about who can scale with your business, align with your customer experience goals, and offer the flexibility you need.
Here’s what to look for:
1. Coverage and Scalability
Do they serve the areas you ship to regularly, and can they grow with you? A provider like Newl, with a North American network and built-in warehousing, offers both reach and readiness to scale.
2. Technology Integration
Look for platforms that support real-time tracking, automated dispatching, and status updates. This tech improves both internal efficiency and customer satisfaction.
3. Service Options and Flexibility
Can they accommodate high-volume days, scheduled deliveries, or special handling needs? The more customizable the service, the better.
4. Reliability and Support
A strong track record for on-time delivery and responsive customer service can make or break your delivery promise.
Always vet providers based on your specific business needs, not just their brand name.
Final Thoughts
The last mile isn’t just the final step, it’s where lasting impressions are made.
With rising customer expectations and evolving delivery demands, choosing the right last mile delivery solution is a strategic move, not just a logistics decision.
Whether you’re a D2C brand, B2B supplier, or retailer expanding to new regions, investing in the right partner ensures you deliver on your promises, literally.
Frequently Asked Questions
1. What’s the difference between last mile and final mile delivery?
Both terms refer to the same process, the final leg of a product’s journey to the end customer.
“Last mile” is more commonly used in logistics, while “final mile” is often used in retail and furniture/appliance delivery contexts.
2. Can last mile delivery be outsourced for B2B shipments?
Yes. While B2C often gets the spotlight, many providers offer last mile services for B2B deliveries, especially for office supplies, wholesale goods, and recurring commercial deliveries.
3. What is last mile delivery software and why is it useful?
Last mile delivery software helps businesses manage and optimize their final delivery operations. It includes tools for route planning, driver management, real-time tracking, and proof of delivery.
Solutions like Onfleet or what’s built into platforms like Newl’s WMS offer these capabilities to improve efficiency and reduce delivery errors.